Customer Care Policy

Return Policy

Harken's Garden Center & Landscape Supply, LLC makes every possible effort to guarantee your satisfaction. Once you have received the landscape design via e-mail it is not refundable. Although, customer satisfaction is our main priority.

Delivery Time

Orders are shipped promptly via e-mail.

Payment Methods

We have listed a number of payment methods with instructions below. Please note that all orders must be processed in US dollars.

Payment by Credit Card
Our secure on-line ordering system is credit card ready for your convenience and your security is assured. You can be sure that our site is secure, by a padlock, or key icon located at the bottom of your browser window. This icon will appear during the last stage of checkout, when your credit card information is entered. We accept American Express, Visa, Master Card and Discover cards.

By Phone
You can place your order entirely by telephone. Simply make note of the items you would like to purchase. From within the US and Canada, please call us at 1-860-528-6806, Monday thru Saturday, during the hours of 8:00AM to 6:00PM EST.

Pay by Personal Check or Money Order
You can pay by Post Office Money Order or personal check drawn on a United States bank. Returned checks will be subject to a $20.00 fee. Use the shopping cart to gather your items, select checkout when you are finished, and provide all shipping information. Instead of clicking to submit your order, simply print the form on your personal printer and mail it with your personal check or money order to us at:
Harken's Garden Center & Landscape Supply, LLC
287 South Main St. East Windsor, CT 06088

Shipping

Orders of your landscape design are delivered via e-mail.

Consumer Confidentiality

At Harken's Garden Center, we are sensitive to issues of consumer confidentiality and privacy. We assure you that we will never sell your confidential information to a third party, or use it in any way to violate your confidentiality. For information view our privacy policy.

Using the latest encryption technology, we secure the connection between your computer and our server during the transmittal of credit card payment information. Your transaction with Harken's is safe and secure.

Legal Notices

Any and all reproduction of any photograph, illustration, image, logotype, text or any content of this website without the express permission of Harken's Garden Center is strictly prohibited.

We reserve the right to correct typographical errors.